Office English / Introducing Office English

Clips from the seriesIt's a bit difficult, with that difference between being friendly and being business-y because you actually need something.

You know those technicalities of when to write 'Kind regards' and when to write 'Best wishes'.

I might call somebody on the phone if there's something urgent, but I don't think I use phone calls at work as often as before.

Hello. And welcome to Office English, a new business series from BBC Learning English. I'm Phil.

And I'm Pippa. Communicating well at work is difficult, even for native speakers of English, like us.

So, in this podcast, across ten episodes, we're going to talk through the harder parts of speaking English in the office.

Clips from the seriesIn Britain, we tend to have politeness as a really important thing. So we say 'I'm sorry' a lot. Or 'Can I just do this?'

I think I'm probably quite bad at networking when I don't know somebody because I get really nervous.

Whenever you're talking about mistakes, you're dealing with how people feel, and often you're dealing with how you feel yourself.

From meetings...